1. Preliminary work carried out at a Client’s request, whether experimentally or otherwise will be charged, unless previously agreed in writing by a Director of this Company that the work will be done on a speculative basis.
  2. No responsibility will be accepted for errors in proof passed by the Client and every care should be taken by them to ensure that all work carried out complies with his requirements. Liability in respect of an error on the Company’s part shall be limited to correction or replacement of the original artwork.
  3. Cost Variations - Estimates are based on the current cost of production (materials, working hours and wages) and are subject to amendment on or after acceptance to meet any recognised rise or fall in such cost.
  4. All postal and carriage charges are to be borne by the Client.
  5. The Company reserves the right to make part deliveries, but this shall not give the Client the right to refuse further instalments - this can only be agreed by mutual consent.
  6. If an order is cancelled, the Company reserves the right to charge the Client for such work that has already been executed.
  7. Client’s property will be held entirely at the Client’s risk, and the Company shall not be held responsible regards loss, fire, damage or any other unforeseen circumstances, howsoever caused whether by negligence or otherwise.
  8. All Client’s property shall be collected from the Company’s premises as soon as work in connection therewith has been executed, and the Company reserves the right of disposal if not collected within 3 months. If goods are to be returned by carriage such charges shall be borne by the Client.
  9. The Company reserves the right to amend its Terms and Conditions of business from time to time.
  10. The Company reserves the right to charge the current rate of Value Added Tax, and/or any similar tax which has to be levied by law in the future, as an addition on the invoice.
  11. Author’s corrections, including alterations in style, and the cost of additional proofs necessitated by such corrections will be charged in addition to any agreed Estimate costs. Proofs of all work may be submitted for Client’s approval, and in that event no responsibility will be accepted for any errors in them not corrected by the client.
  12. Delivery - Should expedited delivery be agreed and necessitate overtime or other additional cost, an extra charge may be made.
  13. Liability - (a) The Company shall not be liable for indirect loss or third party claims occasioned by delay in completing the work or for any loss to the customer arising from delay in transit. (b) Where work is defective for any reason, including negligence, The Company’s liability (if any) shall be limited to rectifying such defect.
  14. Our terms are strictly 30 days net unless otherwise agreed. Late payment of invoices will incur a surcharge of 5% for every month Overdue.
  15. Should a client need to reject any work once it has been completed, this must be confirmed in writing within 5 days of the delivery date.
  16. Invoice queries must be brought to the Company’s attention within 5 days of the invoice date.
  17. Where the client supplies material or information which Thinwhite ltd. accepts in good faith but is subsequently deemed to be in breach of copyright, the client will indemnify Thinwhite ltd. against all costs or damages which may arise as a result.
  18. The Customer shall be deemed to have accepted the goods and services on delivery, but Thinwhite ltd. shall retain ownership of all materials and goods produced by it to the order of the Customer until all such goods and services provided to the Customer have been paid for in full.
  19. The risk in the goods shall pass to the Customer upon delivery which for the avoidance of doubt means from the commencement of unloading activities or when collected from Thinwhite ltd. by the Customer or its Agent as the case may be.
  20. Metal film, electronic data and other materials owned by Thinwhite ltd. or its supplier and used by Thinwhite ltd. for example in the production of film setting, negatives, positives, plates, etc shall remain the exclusive property of Thinwhite ltd. or its supplier as the case may be.
  21. Any material made available to Thinwhite ltd. by or on behalf of the Customer shall, while it is in the possession of Thinwhite ltd. or in transit, be at the Customer’s risk and Thinwhite ltd. shall not be liable for any claim or damage to such materials however caused and the Customer shall insure the said material accordingly.
  22. Thinwhite ltd. may reject any paper, disks, plates or other materials supplied or specified by the Customer, which appear to Thinwhite ltd. To be unsuitable. Additional costs incurred if materials are found to be unsuitable during production may be charged to the Customer.
  23. Where materials are so supplied or specified by the Customer, Thinwhite ltd. will take every reasonable care to secure the best results, but responsibility will not be accepted for imperfect work caused by defects in, or unsuitability of materials so supplied or specified.
  24. Quantities of materials supplied shall be sufficient to cover normal spoilage.
  25. Any additional costs incurred by Thinwhite ltd. where disks, etc., are supplied by the Customer without adequate instructions, that result in re-running may at the discretion of Thinwhite ltd. be charged to the Customer.
  26. Websites - The Designer reserves the right to assign or otherwise subcontract all or part of this project.
  27. The Copyright in the completed Website and the source code of individual pages is owned by the Designer. After receipt of the final payment, the Designer assigns to the Client the right to use the completed Website as a Website without further payment. The copyright in individual items such as text, photographs, images etc. remains the property of their respective owners, and is not transferred to the Client. Uses other than as a Website require the consent of the relevant copyright holder.
  28. The client understands that Thinwhite ltd. may not be providing any hosting services in connection with this web design project. Hosting services may require a separate contract. The client will solely be responsible for all hosting service charges. The client assumes all responsibility for the use and functionality of the web design project.
  29. The client will be solely responsible for the content of your Website. Thinwhite ltd. is not responsible for proofreading the content of the site unless specifically agreed. If you provide Thinwhite ltd. with goods, material, photographs, film, data or information to be used in any form, you hereby warrant that these do not infringe the rights of third parties, copyright, or the law, and indemnifies Thinwhite ltd. for any action taken against it by any third party.
  30. All work carried out on behalf of a Client, including content, meetings and communications is deemed to be confidential. At no time during the working relationship or at any point after will the Company divulge any Client information disclosed to us.
  31. Force Majeure -We shall not be liable to you or be deemed to be in breach of the contract by reason of any delay in performing, or any failure to perform any of our obligations in relation to the provision of the Services if the delay or failure was due to any cause beyond our reasonable control.